Cancel a booking and get a refund
Open the booking and tap Cancel. Before you confirm, you see exactly how much you will get back and why - it follows the vendor's cancellation policy, which you saw before you booked, and depends on how many days are left. Platform fees are shown separately.
- If the vendor cancels, you get a full refund.
- For a Shubh Assured booking we also look for a replacement vendor for you; if none is found in 48 hours you get a full refund plus an assurance credit.
- Refunds go back through the same payment method and show in your Payments page.
Need a different date instead? Ask for a change request - the vendor can approve it and any price difference is handled for you.